Terms & Conditions

Last updated: 19 March 2025

1. Acceptance of Terms
By using this website (kejacreative.com) or engaging my services, you agree to these Terms & Conditions and my Privacy Policy. If you do not agree, please discontinue use of this site.

2. Changes to These Terms
I may update these terms occasionally. By continuing to use my website or services, you accept any changes.

3. Who Can Use This Website?
  • You must be 18 years or older to use this website or purchase services.
  • You are responsible for ensuring my services meet your needs before purchase.

4. Services & Payments
  • Deposit: A 30% non-refundable deposit is required before work begins.
  • Final Payment: The remaining 70% is due before website transfer.
  • Payment Method: Payments are processed via Stripe through Dubsado for convenience and security.
  • Work Begins: No work will start until the initial payment is received.

5. Refunds & Cancellations

  • No refunds once work has commenced.
  • If you cancel before work begins, contact me ASAP.
  • Any third-party costs (e.g., Showit subscription, domain fees) are your responsibility.

6. Consumer Guarantees (Australian Consumer Law)
My services come with guarantees under Australian Consumer Law (ACL).
  • If there’s an issue, I will work with you to resolve it as required by law.
  • You may be entitled to a repair, replacement, or refund if services are not delivered as promised.

7. Dispute Resolution
If you have concerns about my services, contact me at hello@kejacreative.com before taking legal action. I aim to resolve issues amicably through discussion.

8. Intellectual Property & Copyright
  • All content on this site (text, images, graphics) is owned by or licensed to Keja Creative.
  • You cannot copy, reproduce, or use my designs/content for commercial purposes without permission.

9. Third-Party Services & Links

I use third-party tools for business operations, including:
  • Showit (website hosting)
  • Dubsado (client management)
  • Calendly (meeting scheduling)
  • Google Analytics (website traffic tracking)
  • Stripe (payment processing)
  • Notion (project planning and management)
My website may also contain links to third-party sites. I am not responsible for their content or privacy policies.

10. Competitor Restrictions

If you offer web design or similar services, you cannot:
  • Use my website to copy content, processes, or pricing.
  • Contact me under false pretenses to gather competitive information.

11. Legal Disclaimer

  • I do not guarantee specific results from my services—outcomes vary based on individual businesses.
  • I am not responsible for your business performance, financial success, or legal compliance.

12. Governing Law & Jurisdiction

These terms are governed by the laws of Western Australia (WA), Australia.
  • Any legal disputes will be handled in WA courts.

13. Contact Information

If you have any questions, email me at hello@kejacreative.com.